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Tom Jackobs is the sales coach with a big heart—and a $55 million track record to prove it. He’s the creator of Selling With HEART, the no-pressure method that helps wellness pros fill their programs without sounding salesy. In this video, he shares the simple question framework that gets clients closing themselves.
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Every voicemail is a potential patient saying "I'll call someone else."
You're losing 10-20 appointment opportunities every month to after-hours calls alone. At $500-1,500 per new patient, that's $5,000-$30,000 in revenue disappearing because you can't answer the phone at 7 PM.
The solution isn't hiring a night receptionist (expensive) or getting a generic AI chatbot (robotic and frustrating).
It's Vera—your 24/7 AI Sales Receptionist that sounds human, pre-qualifies prospects, handles pricing conversations, and books appointments directly on your calendar.
The VERAi Operating System (VERAi/OS):
Watch Vera handle real calls, see exactly how she pre-qualifies prospects without sounding pushy, and learn how she books appointments even when prospects say "I need to think about it." (This alone will change how you think about after-hours revenue.)
The 48-Hour Setup Process:
I'll show you the exact step-by-step system to get Vera answering your calls within 2 days—no tech degree required. You'll see the behind-the-scenes setup, the scripts that convert, and how to train Vera on your specific practice and pricing.
The "Pricing Conversation" Framework
How Vera handles the dreaded "How much does it cost?" question without discounting or freezing up. This framework works for $3,000 programs and $300 consultations—and it preserves the Heart-Led approach that attracted your ideal patients in the first place.
No hype. Just real, actionable AI sales strategies that work.
The exact Vera setup checklist I use with my private clients
Call scripts proven to convert skeptical prospects into booked appointments
The "Pain-to-Appointment" prompt that turns hesitant leads into scheduled consultations in one conversation
My personal tech stack recommendation (just 5 tools... that's it)
Access to a private recording of Vera handling 5 different types of difficult calls
Plus, if you implement Vera within 30 days, I'll personally review your first 10 call recordings and optimize your scripts—free. (This offer is only available to masterclass attendees.)
Functional Medicine Doctors tired of losing patients to voicemail
Cash-pay practitioners wanting consistent appointment flow
Wellness coaches ready to stop playing phone tag with prospects
Any Heart-Centered practitioner who's ready to use AI WITHOUT sacrificing authentic relationships
Practitioners looking for "magic button" marketing with no implementation
People wanting generic AI education without a specific revenue problem
Anyone unwilling to invest a little time and money getting a system that could generate $10K+ monthly

I've helped 200+ functional medicine practitioners, wellness coaches, and cash-pay doctors build Heart-Led practices that don't depend on uncomfortable sales tactics or feast-or-famine marketing.
My specialty? Showing you how to use AI to handle the repetitive, soul-sucking parts of patient acquisition (like answering the same pricing questions at 9 PM) so you can focus on the relationships that actually matter.
The Heart-Led Growth System and my other coaching has generated over $34 million in collective revenue for my clients—and VERAi/OS is the newest evolution of that system.
The training is on Wednesday, April 29 at 11:00 AM Eastern. It runs approximately 47 minutes, with an additional 10-15 minutes for live Q&A.
Block out the full hour—the live demo happens at minute 47, and that's when you'll actually call the AI receptionist yourself.
Yes, a replay will be available for 48 hours.
Our data shows live attendees implement 5x faster than replay watchers, so show up live if at all possible.
Yes, it's completely free. Here's the "catch": At the end of the training (after you've received massive value), I'll share information about our done-for-you AI receptionist service for those who want to implement this system immediately.
There's no obligation and no pressure.
Absolutely. This training is specifically designed for practice owners who understand AI exists but aren't sure how to implement it.
You don't need to be a tech wizard—that's the entire point. I'll show you a system that's already built, already tested, and ready to plug into your practice in days (not months).
This training is specifically designed for Functional Medicine practitioners, Concierge medical practices, and Health Coaches generating at least $10K/month.
If you're currently getting patient inquiries (even if you're missing many of them), this will work for you. If you're just starting out and have zero lead flow, this may be premature—focus on generating inquiries first.
Yes! This isn't about replacing your front desk—it's about EXTENDING their reach. Your front desk can't answer calls when they're helping other patients, on lunch break, or after 5pm.
The AI receptionist handles overflow calls, after-hours inquiries, texts, DMs, and webchat—so your front desk can focus on the patients right in front of them.
Great question. Most AI "solutions" are:
- Separate systems that don't talk to each other (nightmare to manage)
- Generic chatbots that sound robotic and frustrate callers
- Complex platforms that require a tech team to set up
I spent $40K and 24 months testing 47 different solutions specifically so you don't have to. This is a single, integrated system with advanced prompting that actually sounds natural and books qualified appointments.
By the end of 47 minutes, you will:
- Understand exactly how much revenue you're losing to missed calls (and how to calculate it)
- Know the research-backed reasons why speed-to-lead matters (the 7-11 Rule)
- See a live demonstration of AI handling calls, texts, and inquiries in real-time
- Have the frameworks to implement this yourself OR the option to have it done for you
You'll leave with actionable insights whether or not you choose to work with us.
If you don't find this training valuable within the first 15 minutes, close the window and forget you ever registered. I won't be offended—I'll assume this just wasn't right for you.
And here's the reality: Our average watch time is 52 minutes (5 minutes past the scheduled end), and attendees consistently say this is the most valuable free training they've experienced on AI for health practices.
Here's the math:
👉 This training is 47 minutes
👉 The strategies I'll share have helped practices capture an additional 15-40% more appointments
👉 That's potentially 6-12+ additional patients per month
Your investment: 47 minutes.
Your potential return: Thousands in recovered revenue from calls you're currently missing.
The only way to "lose" is not to show up.
Right now, while you're reading this, potential patients are calling your practice—and hanging up when they hit voicemail.
They'll call the competitor down the street who answered. Or they'll text the practice that responds at 9pm. Or they'll book with whoever's webchat bot captured their info first.
You don't need to hire a night receptionist. You don't need to become a tech genius. You don't need to spend $40K testing 47 different systems like I did.
Join me Wednesday, April 29 at 11:00 AM Eastern and step into the future of Heart-Centered Sales!

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Questions? 415-316-1995